Customer Sales Advisor

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Website Nitron Racing Systems Ltd

A global manufacturer of premium suspension for road and track

Nitron are a global manufacturer of premium racing car, motorcycle and OEM suspension with our international headquarters located right in the heart of England’s well-known ‘Motorsport Valley’ in Witney, Oxfordshire. We also boast distribution and assembly operations in Japan with over 70 percent of Nitron’s production being exported with our main focus of sales being into North America. To this end, a new and exciting US company is being established to cover this territory.

We are now seeking to appoint a Customer Sales Advisor to join us. Working as part of our dynamic team, you will primarily be responsible for ensuring our customers receive the best quality service, delivered with confidence. An keen interest in cars and/or motorcycles would be advantageous.

Our modern, bright and spacious brand new purpose-built building has on-site parking. We are situated very close to Witney with easy access to main transport links as well as local shops and facilities.

 

You will be responsible for:

  • Prioritising and processing customer contact via telephone and email
  • Assisting customers with advising on proper product information, availability and pricing data to maximize sales capabilities and maintain positive relationships
  • Quotation and sales order processing
  • Providing customer sales support to existing and potential new accounts
  • Maintaining customer-related data including order entry and administration
  • Delivering great customer service

 

The ideal applicant will be able to demonstrate:

  • Strong customer service skills (verbal and written)
  • Strong organisational skills, attention to detail and accuracy
  • Ability to thrive in a fast-paced team environment
  • Ability to apply critical thinking principles and remain flexible
  • Ability to multitask on the phone and email while looking up system information
  • Good IT skills including Microsoft Outlook, Microsoft applications
  • Automotive industry knowledge is preferred but not essential
  • Knowledge of Sage Line 50 preferred but not essential

 

Nitron are offering:

  • A competitive salary of £23,000
  • 25 days annual leave allowance
  • Training will be given where and when required
  • A supportive and rewarding working environment
  • An opportunity for progression within a growing and exciting company

Please apply with a full CV to Lizzi Hamill at Nitron

No agency calls, thank you

Nitron welcomes everyone from every background and aims to create inclusive teams. Our goal is to be a diverse workforce and we pride ourselves on being an equal opportunity employer. All employment is based on merit, qualifications and the needs of our business.

 

Job Type:

  • Full-time, Permanent

 

Location:

  • Ability to commute/relocate to Witney, OX29 0AX reliably commute or plan to relocate before starting work (required)

 

Experience:

  • Customer Service: 2 years (required)
  • Microsoft Office: 2 years (preferred)
  • Administrative: 1 year (preferred)

 

Work authorisation:

United Kingdom (required)

To apply for this job email your details to lizzi.hamill@nitron.co.uk

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