Job Title: Field Application Engineer
Reporting to: Application Development and Support Manager
Date of preparation: July 2021
The world around us is experiencing significant change, the greatest in generations.
At McLaren Applied, we’re accelerating the response to that change. Our vision is that our people and technologies will pioneer a better future. Our mission is to achieve breakthroughs in performance.
We’re at the cutting edge of innovation in industries including automotive transportation and motorsport. We create solutions that drive efficiency and cost-effectiveness.
We want to help to reduce the carbon footprint and become more sustainable. Our focus is on electrification and telemetry, control and analytics.
To deliver efficient lightweight electric powertrain and vehicle development; motorsport solutions that make series more sustainable and efficient; reliable connectivity solutions for transportation and insightful analytics and monitoring of transport fleets.
By applying our expertise, we deliver real benefits and pioneer a better future.
Purpose of the Role
The Field Application Engineer will support customers use of McLaren Applied hardware, embedded software, and off-car configuration and data analysis software. This role will include significant worldwide travel, unsocial hours and weekend work.
Reporting to the Field Application Team Leader within the Control Application Engineering team you will support the F1 Standard ECU and associated software tools trackside and/or remotely during Formula One events. You will interact with other departments across the company in order to diagnose and solve any potential technical issue, provide trackside feedback to steer future development and influence the product strategy.
- Provide support at the track, remotely and at customer premises.
Represent the customer’s viewpoint within McLaren Applied.
Work with internal teams to push through issue resolution.
Assist with improving departmental procedures and knowledge base.
Take on development projects as and drive these forwards with minimal supervision.
Diagnose hardware and software problems under pressure, probing problems to objectively understand whether it is a failure of the system or its environment.
Recognise potential revenue streams.
Knowledge, Skills, Qualifications and Experience
- Accurately interpret observations noted trackside to advise solutions or escalate appropriately.
Diagnose hardware and software problems under pressure with a detailed and methodical approach.
Good communicator with the ability to capture information quickly and accurately.
Good understanding of the electronic elements of motorsport systems and powertrains, including the characteristics of typical sensors and actuators used in motorsport.
Experience of working trackside in a motorsport environment.
Experience of the following tools: MATLAB/Simulink/Stateflow
Data analysis tools such as ATLAS
ECU set-up tools such as System Monitor
Knowledge of one or more general purpose programming languages including, but not limited to: Python, Java, C#, C++
Educated to undergraduate level and awarded a minimum of an Upper Second-Class Honours Degree (2:1) in a relevant discipline. Equivalent experience will also be considered.
Values and Behaviours:
Behaviors and values, you expect to be exhibited in line with the McLaren Applied Values and Behaviors Framework.
Collaborates with others.
Seeks the challenge.
Demonstrates a strong desire to learn new approaches and ability to learn – act – reflect.
Provides guidance and mentoring and seeks productive relationships.
Works independently, receives minimal guidance.
Passion for innovation and excellence.
Drive and commitment to see activities through to completion.
Meets deadlines matching pace to the urgency of the situation.
Proactively seeks feedback to improve performance.
Understands the need for and is positive about change.
You will be a key representative of McLaren Technology Group’s Values and Behaviours, the framework of which can be found here.
All employees must ensure compliance with the Company Health and Safety Policy, and all relevant other statutory Health and Safety legislation.
This job description may not detail all duties allocated to the post holder, nor cover duties of a similar nature which are commensurate with the role, which may from time to time be reasonably required by the relevant manager.
McLaren Applied are committed to Diversity, Equality and Inclusion (DEI) and promote DEI in all we do.
To apply for this job please visit career5.successfactors.eu.